Delete your account
How to permanently delete your Garden Pro Planner account and the data associated with it.
This page applies to the Garden Pro Planner app, published by Ficklin Holdings LLC. You can delete your account and all of its data yourself from inside the app, or request deletion by email.
Option 1 — Delete from inside the app (immediate)
This is the fastest way and takes effect right away.
- Open Garden Pro Planner and make sure you are signed in.
- Go to the Settings tab.
- Scroll to the bottom and tap Delete account.
- Confirm twice when prompted. You may be asked to re-enter your password, or to sign in again with Google or Apple, to verify it is really you.
Your account and data are deleted as soon as you confirm. This cannot be undone.
Option 2 — Request deletion by email
If you have already uninstalled the app, or cannot sign in, email us and we will delete the account for you. Send the request from the email address associated with the account so we can verify ownership.
We respond to deletion requests within 30 days. If the request comes from a different address than the one on the account, we may ask you for additional verification before deleting anything.
What gets deleted
Deleting your account permanently removes:
- Your account and sign-in credentials
- Your gardens, garden areas, and plant selections
- Your planting and harvest schedule, and your harvest logs
- Your saved location, frost dates, and climate settings
- Your custom plants, notes, reminders, and app preferences
There is no additional retention period for this data — it is removed at the time of deletion and is not recoverable.
What is not deleted
- Purchase records. Purchases are processed and held by Apple or Google, not by us. Deleting your account does not cancel a subscription. To manage or cancel a subscription, use your App Store or Google Play account settings.
- Anonymous diagnostics. Crash and performance reports are not linked to your account and cannot be traced back to you. These are retained by our analytics providers under their own policies.
Anything stored only on your device is removed when you uninstall the app.
A note on purchases
If you have bought Premium and later create a new account, you can restore your purchase from Settings → Restore Purchases using the same App Store or Google Play account. Deleting your Garden Pro Planner account does not consume or void that purchase.